Premium offer summary
Eligible new customers receive 24 hours at $0.00 after providing a payment method. Unless canceled before the trial ends, the subscription automatically renews at $9.99 USD every seven days until canceled.
The checkout page and Stripe payment screen show the offer associated with your account before you enroll. These Subscription Terms supplement the Terms of Service.
Eligibility and trial limits
You must satisfy the eligibility requirements in the Terms of Service and provide a valid payment method to start Premium. The introductory trial is intended for eligible new customers and may be limited to one per person, account, household, payment method, or other reasonable identifier.
Creating another account, using false information, or changing payment details to obtain repeated trials is prohibited. If an account is ineligible, we may refuse or end a trial and require payment before Premium access continues.
Automatic renewal and billing
Premium renews automatically every seven days until canceled. The first $9.99 USD charge occurs when the 24-hour trial ends; later charges occur at each seven-day renewal. Billing time may vary slightly because of payment processing, time zones, retries, or technical events.
Applicable taxes may be added based on the information available to us and the requirements of the relevant jurisdiction. Your financial institution may impose separate currency or transaction fees.
How cancellation works
Cancel online through Dashboard → Billing and the Stripe Customer Portal. The portal displays the current subscription status and next billing time. Complete cancellation before that time to prevent the next charge.
Cancellation normally takes effect at the end of the current trial or paid period, so access may continue until then. Deleting an application, abandoning an account, removing a browser cookie, not using VidTransfer, or contacting a source platform does not cancel Premium.
Benefits and fair-use limits
Premium provides the features described on the current Pricing page, subject to supported links, service availability, and these Terms. Premium currently includes a fair-use limit of 25 download jobs per day.
We may enforce reasonable file-size, concurrency, rate, retention, and anti-abuse limits. Temporary completed files normally expire after 24 hours. Unused jobs, days, or access do not roll over and have no cash value.
Failed payments and past-due accounts
If a payment fails, Stripe or Ebiz Inc. may retry the payment method and send billing notices. Premium access may be limited or suspended while an amount is past due.
You remain responsible for valid charges incurred before cancellation or suspension. Updating a payment method may permit a pending or retried payment to complete. We may cancel a subscription after repeated failures.
Price or plan changes
We may change Premium pricing, the billing interval, included features, or usage limits prospectively. When required, we will provide advance notice through the service or by email and identify when the change takes effect.
If you do not agree with a future change, cancel before it takes effect. A change will not retroactively alter a completed billing period. Mandatory notice and consent rules applicable where you live will be respected.
Refunds
Cancellation prevents future renewals but does not automatically refund a completed charge. Refund requests are governed by the Refund Policy and non-waivable rights under applicable law.
Approved refunds are returned to the original payment method. Bank and payment-network processing time may apply after a refund is submitted.
Receipts and subscription notices
We may send trial, receipt, payment-failure, renewal, price-change, cancellation, and other service notices to the email associated with your account. You are responsible for keeping that address accurate and checking messages related to your subscription.
Transaction and account notices are part of the service and may continue even if you opt out of optional marketing communications.
Contact and incorporated terms
The Terms of Service, Privacy Policy, and Refund Policy are incorporated into these Subscription Terms. If a checkout disclosure conflicts with these Terms about a specific price, trial, or billing interval, the disclosure presented and accepted at checkout controls for that purchase.
Ebiz Inc.8735 Dunwoody Place, Ste R
Atlanta, GA 30350, United States
support@vidtransfer.com · (470) 206-9244